Melbourne · Launching August 2026
Your home, cared for
like family.
Pure Hands Home Care brings dependable, detail-oriented cleaning to Melbourne households — with a gentle, patient approach built for older Victorians and the families who look after them from afar.
Our mission
“We treat every home as if it were our own family's — and every client, especially older Victorians who value their independence, with patience, respect, and genuine attentiveness.”Pure Hands Home Care, founding statement
Available from launch
Cleaning, done the way you'd want it done for your own parents.
Regular visits from a consistent, familiar face — not a rotating roster of strangers. Every service is built around trust, safety, and an unhurried pace.
Regular cleaning
Weekly, fortnightly, or monthly visits that keep a home consistently comfortable — with the same cleaner assigned wherever possible.
Deep & spring cleans
One-off, thorough cleans for a fresh start — including move-in and move-out cleans for clients downsizing into retirement living.
Elderly-friendly visits
Slower-paced cleaning, mobility-aware tidying, and care around sentimental items — walkways kept clear, nothing rearranged without asking.
Kitchen & bathroom care
Thorough sanitising, laundry assistance, and bed changing — the tasks that matter most for comfort and hygiene.
Light organising
Mail sorting and surface decluttering, always with the client's consent and involvement — never a stranger's decisions in someone's home.
Coming in 2027
In-home companionship & care
Non-clinical daily support, social visits, and help getting to appointments — delivered by the same trusted hands, once training and screening are complete.
Phase One
August 2026
Residential and elderly-friendly cleaning launches across Melbourne's inner and middle suburbs.
Phase Two
From late 2027
Companionship and in-home care services begin, once worker screening, insurance, and training are fully in place.
Phase Three
2028 onward
Geographic expansion, with a view to future Home Care Package and CHSP provider status.
Why families choose us
A cleaning service you can arrange from anywhere, and trust completely.
Consistency, visit after visit
We assign the same cleaner to each client wherever possible, so there's never a stranger learning the house from scratch.
Built for peace of mind, remotely
Adult children arranging care for a parent can book, review, and stay in the loop — without needing to be in the room.
Gentle, eco-friendly products
Hypoallergenic, low-fragrance supplies chosen with sensitive households and older clients in mind.
Public liability & professional indemnity insured
Cover in place from day one, for genuine peace of mind while we're in your home.
National Police Check for every staff member
A trust and safety measure we hold ourselves to, so you always know who's entering the home.
Branded uniforms & ID badges
Easy to verify at the door — because a stranger showing up unannounced is never acceptable.
A simple checklist, every single visit
Nothing left to memory — the same standard, confirmed, every time we're in your home.
What families are saying
Early impressions from our founding clients.
Pure Hands Home Care is preparing to launch in August 2026 — these reflect the kind of relationship we're building with the households already on our books.
I live interstate, so knowing the same person visits Mum every fortnight — and that I can call and just ask how she's going — means everything.
Nobody rearranges my things or rushes through. They ask before they move anything, and that respect makes all the difference at my age.
We switched from a big franchise after one too many different faces at the door. Pure Hands felt personal from the very first call.
Get in touch
Let's talk about your home.
Tell us a little about what you need and we'll get back to you within one business day with a clear, no-obligation quote.
Call us
(03) 9000 0000Email us
hello@purehandshomecare.com.auService area
Melbourne — inner & middle-ring suburbs
Expanding as we growHours
Monday – Saturday, 7am – 6pm